Bibliography


General

Debrett's Correct Form - Montague-Smith, Patrick, ed.


Miss Manners' Basic Training: Communication - Martin, Judith
New Complete Guide to Executive Manners - Baldridge, Leticia
Diplomatic Ceremonial and Protocol, Wood, J.R. and Jean Serres
Diplomatic Handbook - Feltham, R. G.
Protocol - McCaffree, Mary Jane and Pauline B. Innes
Dun & Bradstreet's Guide to Doing Business Around the World - Morrison, Teresa C., Wayne A. Conaway, Joseph Douress, Terri Morrison
 
 

Communication

Forms of Address: A guide for Business and Social Usage - Holberg, Andrea et al.


Addressing Overseas Business LettersAllen, Derek
Communicating with Customers Around the World - Chan-Herur, K.C.
Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries - Morrison, Terri, et al.
Cracking the Global Market - Nadell
 
 

Do's and Taboos

Do's and Taboos Around the World - Roger Axtell


Do's and Taboos Around the World for Women in Business - Roger Axtell
Do's and Taboos of English Around the World - Roger Axtell
Gestures: Do's and Taboos of Body Language -Roger Axtell
Do's and Taboos of Hosting International Visitors - Roger Axtell
Do's and Taboos of Preparing for Your Trip - Roger Axtell
 

Negotiation

Bargaining Across Borders - Foster, Dean Allen


How to Negotiate Anything With Anyone Anywhere Around the World - Acuff, Frank
International Negotiation - Fisher, Glen
 
 
 

Cross-Cultural Communication - General


Managing Cultural Differences - Harris, Philip R. and Robert T. Moran
Mindsets, The Role of Culture and Perception in International Relations - Fisher, Glen
Riding the Waves of Culture - Trompenaars, Fons
Rules of the Game: Global Business Protocol - Leaptrott, Nan
The Art of Crossing Cultures - Storti, Craig
Trust: The Social Virtues and the Creation of Prosperity - Fukuyama, Francis
Understanding Cultural Differences - Hall, Edward T. & Mildred Reed Hall
 

Cross- Cultural Communication - Country specific

The Seven Cultures of Capitalism - Hampden-Turner, Charles & Alfons Trompenaars


American Ways, A Guide for Foreigners in the United States - Althen, G.
Brit-think Ameri-think: A Transatlantic Survival Guide - Walmsley, Jane
Understanding Arabs - Nydell, Margaret
When In Rome... - Mole, John
The Asian Mind Game - Chu, Chin-Ning
With Respect to the Japanese - Condon, John C.
Japanese Business Etiquette - Rowland, Diana
 

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